It has always been difficult for service providers to manage long line-ups, queues, or heavy crowds. But they didn't need to maintain social distancing until the Coronavirus introduced itself to the world, making it increasingly vital to provide a safe work environment for staff and customers.
Maintaining social distancing and incorporating a Virtual Queue Management System is no longer an option to choose but a necessity. In order to limit the spread of the virus, it has now become necessary for them to eliminate extended lines and heavy crowds.
Therefore, choosing a virtual queue management system that is trustworthy or reliable is fundamental. But you don't have to worry about it, as long as LOSEtheLine- Virtual Queue Management System is at your service.
LOSEtheLine Virtual Queue management system can provide several amazing features for a simple queue or even a complex queueing process. This article discusses the most frequent questions about virtual queueing, and some specific questions related to the current situation.
What is a virtual queue management system?
In layman's terms- no more physical lines. A virtual queue management system is software that allows customers to join a virtual waiting line or queue, where they don't have to physically show up or wait in line to get a service.
Visitors to the virtual queue ask, how do I get in?
The virtual queue management system simplifies and organizes your busy lobby, reception, and registration areas.
Now you can easily manage and control your organization queues on a single screen without losing your time and effort.
The virtual queue system allows customers to join a virtual queue using a mobile app, all from the convenience and safety of their own space.
Customers can then monitor the status of their queue position while doing whatever they want. Once customers have been notified via SMS that their turn is coming up, they can proceed to the checkout immediately. The system also allows customers to cancel their queue position anytime they want.
Can virtual queueing help with social distancing?
When you have such an app for your business, you can increase the chances of winning over your clients. Particularly, those interested in fixing up their appointment through their smartphones will find this facility very useful. Apart from booking appointments, they will also continue to get reminders for the appointment. In turn, the number of completed appointments for your business will be more. As a result, your business will improve.
Can virtual queueing help with social distancing?
Of course!
It is all about managing your customers' long queues in the virtual world, so they don't have to physically show up or interact with other customers and staff in order to complete service. They can virtually add them to a queue and can wait remotely wherever they want.
Here are a few ways virtual queueing solutions can help with social distancing:
- Controlling the number of people you have on your premises
- Minimizing close interactions
- Reducing the average wait time for customers on your premises.
- Handling customer flow
It only takes minutes to get started with LOSEtheLine. Now is the time to transform your business with LOSEtheLine!